SENDCO DETAILS
Our Sendco is Mrs Jane Armitage
She can be contacted on hedonnursery.senco@eastriding.gov.uk, 01482 891396
What should I do if I have a concern or complaint about the provision for my child?
In order to deal with your concern or complaint in the quickest and more straightforward way, we ask that you take a graduated approach:
a) Firstly speak to the key worker
b) If your concerns cannot be addressed by the keyworker then please contact the Headteacher via the school office and/or Jane Armitage, SENCO (01482 891396) email address hedonnursery.senco@eastriding.gov.uk
c) Finally, reference should be made to the school’s Complaints Policy should further action be deemed necessary.
We aim to deal with any complaints at the earliest opportunity. Your complaint will be acknowledged, usually within 10 working days. (In accordance with the Complaints Policy).